Horrible customer service at this Vision. Made an appointment and sat over an additional 30 minutes. Bought a total of 3 glasses. Went through my insurance. Plus had to pay cash. Then they send a bill for each myself and my husband. I called my insurance and they cannot explain why I'm getting 2 bills. I called the billing department and they were no help just said "you have to pay it" after I explained what my insurance explained to me. I WILL NEVER GO BACK!!! If I could of I would not have left any stars
About
Walmart Vision Center serves patients in Crestwood and the surrounding part of Illinois from its office at 4700 135th St. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames and contact lenses. Insurance accepted includes Superior Vision (6 plans in total). You can walk in without an appointment. Call (708) 489-6951 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
4700 135th St
Crestwood, IL 60445-1405
Get Directions - Phone
- (708) 489-6951
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 28
There is only 1 polite staff member that works here . Every time I have called theu are rude. The service is terrible. And I have been waiting now 1 month for contacts for both eyes after replenishing through the text . Guess 1 eye order was only sent in amd ive been a month waiting for the left....I have never waited so long for contacts .
I had a really good experience at the Vision Center in Walmart. Everyone there was super nice and helpful. The staff made the whole process easy and comfortable, and they answered all my questions without making me feel rushed. It was honestly better than I expected—quick, professional, and friendly. I’d definitely come back again!
Fast friendly and clean. Lana (sorry if misspelled)! Was amazing. She took her time and explained everything. Acknowledged everyone who walked in or called while I was there. Very personable and knowledgeable on all the questions I had. Didn't feel rushed and she even found me a discount for my son's contacts. Keep up the great work and I hope Walmart appreciates her skills! She's the reason I'd go back!
NO STARS AT ALL!! The only kind person there was the eye doctor, very nice and helpful. The other two women working were totally rude and no costumer service whatsoever. One of them took my tray where I had the chosen frames, and very rudely she responded to me. The other one asked me if I was using insurance and right after I told her yes, she treated me very rudely. Angelica and Lauren are her names. I won’t come back to that vision center.
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