Walmart Vision Center

Let them clean my glasses after having them for 3 years and they came back DEEPLY SCRATCHED! I have worn these in muck and beaten them but apparently the cleaner is where the line is drawn? My advice? STAY AWAY!

First issue is the ophthalmologist does not take insurance they charge 200$ for the eye exam. So i went and got my prescription somewhere else and then brought it to them for my contacts. They told me a whole year supply with my eye insurance was 50$. Great sounded about right because the exam itself was about 100$ at another vision center. Then about 3 months later they double billed me for another 90$ ontop of the 50$ I already paid. When I called and asked why they said it was because I didnt pay the whole amount my insurance charged a second amount. I've had this insurance for 10 years and thats never happened before. Never going back there sketchy and a pain in my butt dont need that stress

This thank you, and review, are LONG overdue. I apologize to Lori for taking so long. I came into your vision center in August for new glasses. I only had to try on 3 pair. Lori was so patient and kind while helping me decide. After I returned to pick up my glasses, we discovered the left eye vision was a little blurry. She made several adjustments (they are progressive lenses) and suggested I wear them several days to see if it cleared up. Sometimes that can happen with a new prescription. Still blurry after a week. She confirmed the prescription was filled according to what my eye doctor sent me home with. I went back to my eye doctor's optical shop and they confirmed it is what the doctor sent me home with. Long story, but I am now headed back to the eye surgeon to have eyes rechecked...seems to be an eye issue after all. Lori and your staff in this vision center are so pleasant and knowledgeable. I LOVE my glasses and look forward to the day I can return to the store to show Lori the blurriness has been corrected and thank her in person for being so kind and patient.

Brought my prescription in, and the ladies were so helpful in choosing a frame, at a reasonable price plus my glasses came in so quick! Definitely sudgest trying it!

Patty gets a 5* from me! She worked tirelessly to get my glasses right. I had to go back to my eye dr twice to fine tune my prescription. She has a ton of patience, very professional and pleasant to work with. With the multiple trips for adjustments (due to updated prescriptions) I ended up working with most everyone there and they were all wonderful to work with. Highly recommend Walmart vision center in Rochester!