Walmart Vision Center

I went to Walmart to get a leg cast to cover my foot as I have an infection on it. I asked two separate ladies who basically blew me off that didn't help didn't look didn't do anything. But then there was Naomi sweet lady with the gray hair. She's the only reason why I found what I was looking for! She gets 5 stars!

Poorly trained Employee. Left me, and the other patron who walked up 15 mins after me, waiting 30 mins before even acknowledging I was there. Only then, to inform me the optometrist was not there and ONLY BY APPOINTMENT (though walkins welcome advertised). I used Walmart vision for years with my children & myself (in other states). This was very disappointing as it wasn't busy, given there was only 1 customer in the store (with employee). I really got the feeling employee was hoping to just have us walk out by ignoring us. He was not friendly or apologetic, just pretty dismissive. I will not go back again.

If I could give this place zero stars then I would because after waiting three weeks for her appointment, not even a minute after the appointment time started they were extremely dismissive and rude to my immigrant aunt who understands and speaks English because of her race and her accent. They terminated her appointment after she was already there and waiting, and had the audacity to tell her to come back with someone who speaks English. 0/10. Would not recommend

Every time I have gone in I have received amazing service. Even when the staff is fully packed and busy, or I call on the phone, they are accommodating and move people through as fast as they can. As far as some of the comments from their closing hours, it's Covid so almost every business has shortened hours. And working with Google to change even an address of a business is difficult-we struggle with this at my place of work so I understand. I used to go to the bigger eye care places and NEVER received the amount of time, care and politeness that I have received here. Their prices are now lower for me than the other place I went to. Love this Eye care place and highly recommend! The staff and service are amazing!

I've been coming here for 5 years and have always got ok service especially from Josh. This time my experience was horrible. I called and got Mary to order contacts with insurance. The problem was this was my last day to use the amount left on my insurance and it restarted the next day so I would lose this amount. Basically I would get 1 box for half price because of my insurance and order the rest the next day and my insurance would fully cover 3 boxes. Well their system was down all day long so I lost the chance to get a 4th box for half off and had to order the next day and only get 3 boxes. The other issue to this was when I order my contacts last year they never applied the full amount of my insurance and that's why I had 25 dollars left over. So if they would have applied the full amount the first time I wouldn't have had to pay as much out of pocket last year and I wouldn't have had any left over that I didn't know about until I got the eye exam this year and it was basically running out of time and when I go to use this their system was down. When I questioned this both Mary and another lady was very mean and told me there is nothing they can do. They didn't help me with any if my questions and instead got an attitude with me and didn't help me come up with any solutions. I asked for a trial pair to get by and they couldn't do that. I asked if I could pay expedited shipping and they can't do that. You can't order online through their system if you want to apply insurance to the cost either. Josh was the only one who tried to help me come up with a solution and was nice and sympathetic about the problem. I'm going to find a new place to do my eye exams and order contacts through. I love that Dr as well but the staff needs an attitude adjustment and it's just not worth the hassle.