Walmart Vision Center

I drove over an hour to come get a pair of glasses because Sundays are the only days I have off just to be told they did not have anyone licensed on staff today and typically don’t most Sundays. I would really like to know what the point of being open is if there’s nothing the staff can do to assist clients.

Optometrist racially profiled me & my parents. Said racist remarks under her breath and treated us with disrespect the entire time. Made us wait for her to finish 2 walk-ins, that came after us. PLEASE REMOVE HER. Franklin is a well established area, and to have people like her working in it is just wrong. This is not to sound pretentious but to be straight forward about the upper-middle class nature of Franklin -- which should not allow this type of disrespectful service.

Dee totally went out of her way to help me today and I’m so thankful! You can’t get contacts unless the doctor is in, and she leaves for lunch and earlier than five every day.

Dr. Katsaitis was AMAZING! I had a positive experience this afternoon as a walk-in patient. She was professional, knowledgeable, patient, kind, insightful, and understanding. She was able to quickly synthesize my complex vision history, assess my current vision and help me with an updated prescription while completing my time sensitive government form. I also was pleasantly surprised and grateful for the calming environment and reasonable price for not having vision insurance. I’d recommend going to see Dr. Katsaitis. ❤️

I think I’ve written like one review ever, but this experience was so bad I felt I needed to. The eye doctor was extremely rude, and she saw two walk-ins while I was waiting for her. Would not recommend at all.