I went in for an eye exam, then a lesson for contact lenses (for my first time). I have VERY fidgety eyes, but contacts are pretty much a must for firefighting (glasses will break the seal of a firefighter's mask). My lesson for contacts was at 1:30, however, it took about an hour for me to get them in and once they were in I couldn't get them out. All of the staff did their best to help me and though I was in there for hours struggling, they never showed any signs of tiring of me. Eventually, they called in the optometrist who had gone home for the day. It took her a while, but she made the time to come in, and she managed to remove the lenses almost immediately when she arrived. As an additional note, corporate instructed them to not charge me for the lesson and they refunded the eye exam even though nothing went wrong with that part. They really went above and beyond to make the experience as good as possible, even though it was a shortcoming on my part. I'd like especially to thank Brenda, Maria, and Shane for coaching/putting up with me for so long when they also had other costumers to attend to that afternoon. They're the best ever.
