Walmart Vision Center

Excellent experience with getting glasses and sunglasses made here. I had a recent prescription from my optometrist (out of state) but had not yet gotten new glasses before leaving come to Wisconsin for the holidays. I stopped in to the Walmart Vision Center in Tomah, selected and ordered a fun stylish pair of glasses for a very reasonable cost. When I went back to pick them up, I ended up ordering some great sunglasses too. The staff was very helpful, professional, suggested frames, and made the process very easy.

I purchased a pair of expensive glasses and the one arm broke off after only 1 year of use. Unfortunately, the 1 year warranty expired 6 weeks ago. I had trouble with this pair of glasses since day one with multiple adjustments, which is why I feel the arm broke. As I understand they have a policy, I also felt with the history I experienced with this pair more could have been done, so technically my fault and lesson learned. SO PLEASE BE AWARE OF THE 1 YEAR RETURN POLICY and make sure you are completely satisfied with your purchase before that 1 year expires. Sadly, I will not be returning to Walmart Vision Center in Tomah for my next pair of glasses.

the screw on my glasses is loose! the lady in the shop didn't want to help me. she said I could buy a screw driver for $15. unfortunately my glasses are still loose and I wasn't even allowed to use her screw driver. the lady would have tightened the screw in 5 seconds. worst service I've ever seen. I wish I could give 0.0 stars!!!!

Asked the person working there to give my glasses a slight bend back into position. She brought them to the heater machine thing to warm them up before bending them and she snapped them in half. She then held the two pieces back together as like I wouldn't notice and upon handing then to me they of course fell apart. She then looks at me incredulously like "WOOOOOW, crazy YOU broke them." like I had just snapped my glasses in half right in front of her. Would not recommend. Definitely worth the drive to go to Onalaska or the extra money to go to an actual optometrist's office to get some quality glasses.

I walked into the eye clinic to schedule for contacts. There were 2 employees, one being a manager. I was helped by the other employee and the manager was sitting at the next desk over. While taking my information, we were constantly interrupted by the manager making unnecessary comments. The first thing she did was yell at my 5 year old for touching a glasses case. The case was empty and she didn't pull it down, just touched it with her finger. After that I kept my kids at my side and continued giving my information to schedule. I gave my address and zip code Tomah, 54660 and the manager rudely says "that's not Tomah, you don't live in Tomah." Well I am new to the area, but I do know what town I live in! As she is saying this she is clipping her finger nails at her desk and eating. EW! Everything out of her mouth was obnoxious and rude. When I gave them the name of my employer they both scrunched their faces up like ok, what is that? Im sorry you have never heard of my out of state employer, but it is definitely a legit company. I should have gone with my gut instinct and followed the advice of others who have given this eye clinic a poor review. Needless to say I did not keep my appointment and will not be going back.