This location used to be easy to order contacts from. I've called 3 times this week, and each time I've been told to call back, and everytime I call back Melissa tells me the same thing. I asked this time to take my name and number to call me when she was available for an order, and I get told I hope I can give you a call back. It takes less than 5 minutes to pull my chart up and order the contacts. When I ask if it would be better for me to come into the store, the answer was yes. Nothing convenient, or helpful in any conversation I have had. What is the point of answering the phone, and not being able to help, or even call back? Edit: just called the vision center on Cortaro and Rachel was very helpful and got my contacts ordered within 2 minutes.
