Walmart Vision Center

I will not be returning ! Very rude and unwelcoming! I came without a mask however I signed a form saying they would provide me with a “surgical mask if I don’t have one” she said that’s no longer exist and refused to see me but charged me $25 for a cancellation fee which I didn’t cancel and arrived at my 12:15 appointment at 12:08. I don’t understand why I’m being charged when it clearly says you will provide a mask NOT CANCEL MY APPOINTMENT AND STILL CHARGE ME !!

The actual eye doctor is great but the vision center is not very welcoming.Very frustrating experience

I received a text on last Thursday 9/24 that my glasses are ready for pickup. I get to the store at 6:30pm 9/28 and I was told I can NOT pick up my glasses because he was not LICENSED. If there is no one LICENSED at all time especially in the evenings at closing, working people have NO chance at getting items that are paid for. At this point I will be without and they can have my glasses…I WORK to far to drive on my lunch break…. I will NEVER get nothing from Walmart again. If I was told this I NEVER would have ordered… I wonder how people order online and get items shipped…I guess someone is licensed in the building before they are mailed…🤔🙄

Service is terrible! I’m having an emergency vision situation and even though I am a current customer and PAID IN FULL for my exams they were NOT HELPFUL at all and told me she got busy doing inventory and forgot about me! A patient in crisis! Where your supposed to be an establishment to help with their vision they absolutely failed!

Jerome is extremely rude and doesn't need to answer any phones to assist any customers of any kind. No matter who the insurance carrier may be. He's a bad look for Walmart and the interaction I had today was disgusting. I plan to find another provider immediately.