If I could leave 0 stars for this place I sure would!! My son was charged 83.00 for a contact lens fitting and left without getting the contacts in his eyes, couldn’t get them in or out so I helped him when he got home put them in. He wore them for a couple hours before saying he couldn’t see anything. He was told they would call him back in about a week or two.. no calls no nothing. So, I call them and they couldn’t even find his name when I called and they said a manager would call me in the morning. Tori called me at 9 AM and was probably the rudest person I’ve ever talked to. She kept talking over me every time I would say something and she said she would have the Dr. call me.. great: can’t wait for that call. I said can you let me talk!? She then stated I’ve let you talk and you keep saying we didn’t do our job when I can tell you right now we always do our jobs. LOL! Ok lady. I want my $83.00 refunded to me and we WONT EVER COME BACK. Only reason I scheduled in the first place is because my son broke his glasses and he needed an apt right away. Guess there’s a reason you guys didn’t have a wait time. Everyone AVOID this place at all costs!!
Walmart Visioncenter
About
Located at 324 W Agency Rd in West Burlington, IA, Walmart Visioncenter is an optical shop serving the West Burlington area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Davis Vision and Humana are among the 5 vision plans accepted. Doctors at this practice include Eric K Botts, OD, Eric D O'Brien, OD and Pamela J Eilenfeldt, OD. Walk-in visits are welcome. Call (319) 753-3115 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
324 W Agency Rd
West Burlington, IA 52655
Get Directions - Phone
- (319) 753-3115
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Staff
Reviews on Google 33
I am very pleased w the customer service. Terry gave very professional kindness and knowledge that went above and beyond. Maria helped w ordering. I love my glasses. Dr Obrien really took his time giving me the best accurate exam, and very kind and professional.
Dr. Eric was very patient and understanding with our over active 5 year old. He took the time to ease my son’s fear of his first eye appointment, and was very knowledgeable and informative. 10/10 would recommend for any and all eye care needs.
Good ole Walmart Optical came through for me again! Jordan took my almost brand new Elton John glasses that Boo and I tried to destroy 🤓 and she found that I had purchased some kind of a warranty even after being asked, I said, "I don't think so". Now I get new lenses for free. What a joyful Walmart trip that was. Thank you.
Have a wonderful experience 😊. Was able to find frame that fit me perfectly and the ladies were able to get me in lens that worked awesome with my job. I was suffering from headaches and eye strain before. Now haven't had any since I got my glasses. They also have a wonderful selection for sunglasses I wear with my contacts.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.