Walnut Vision Care - Fairfax Corner

Sharon was absolutely wonderful. She was kind, patient, and genuinely caring from start to finish. She took the time to help my wife with her glasses and made the whole experience thoughtful. Her professionalism and warmth truly stood out. Thank you, Sharon, for your kindness and heart — you are the best!

From the moment I walked in the staff was helpful and personable. Explained everything clearly. Asked the insurance for vision. Actually caught a problem on the prescription my eye doctor had made and saved me making a mistake … just a great team to have locally. Nice selection. Store well laid out and organized.

Warby Parker provides outstanding customer service and truly takes responsibility for earning and maintaining its customers’ trust. My glasses were lost after I placed my order, but they stayed in communication with me throughout the entire process and made sure everything was resolved properly. Thank you, Warby Parker, for your excellent service!

This location was amazing and had awesome service! Helped me find the exact pair of sunglasses that I used to have 3 years ago (but lost) and helped me order them right there at the store! The woman who helped me (with the long ash blonde hair and silver ring with waves on it (didn’t get a name sorry)) did a wonderful job and was super helpful, kind, and attentive.

A nice home-cooked meal. A warm hug from a longtime friend. Your favorite team winning the superbowl. Finding a lost $100 bill in your old pants pocket. The birth of my son. ALL of these things pale in comparison to the joy and pleasure it was to work with and receive the consultation of Ms. Sharon, our optician at Warby Parker in Fairfax. My wife is as blind as a potato, as picky as a toddler, and speaks English as a second language. I don't wear glasses, but even I could clearly see that Ms. Sharon is not only a seasoned expert in her field, but a titan of industry when it comes to no-frills customer service and sound advice. My wife was unsatisfied with her latest prescription from the eye doctor but was too intimidated to tell her that she thinks that there was a gap in expectations and received treatment, which resulted in an inaccurate prescription. Ms. Sharon calmly but precisely assured my wife that she had rights as a patient and coached her in what to say at her prescription re-check. Not only that, Ms. Sharon organically understood the misfortune and dissatisfaction of having the ideal frames be tainted in the wearing experience due to an inaccurate prescription that she so thoughtfully offered our purchase warranty an extra 30 days so that we would have enough time- without pressure, to adjust my wife's prescription and come back to return, readjust, or reassess her purchase of her wonderful glasses. It is this level of professionalism, kindness, and expertise that has ruined our standard for ordinary eye-care retailers. We will now forever go to Warby Parker for our optical needs, and we might get Warby Parker face tattoos next weekend. Thank you, Ms. Sharon ❤️