Walnut Vision Care - Southlake Town Square

Great experience overall! From the moment I walked in, I was very well taken care of. The doctor I saw was amazing and took the time to explain every thing and the staff fixed my glasses (not from WB) and helped me pick a new pair… plus, my out of pocket cost was REASONABLE (cherry on top!)! I will definitely be going back!

Would definitely recommend coming to this location in Southlake. The associates are very attentive and professional. The two associates help me pick out the frames I wanted and help me pick what I wanted for my lenses. They work quick and the frames and lenses are very cost effective.

Guess I was expecting a similar experience like other eyeglasses retailers. I went today and was greeted promptly but that was about it. Lots! of sales associates standing around chatting but no help other than "we have narrow medium and wide, let us know if we can help?" I had questions and I could tell immediately these are sales people and not opticians and most definitely not ABO certified. I tried some frames on but no one offered an opinion or pulled any other's to try on. I was out in less than 10 minutes.

This is my 2nd time this year having a fantastic glasses-shopping experience at this location, thanks to Dana and Jack. They do a great job of making the process stress-free and enjoyable without creating any pressure or rush to buy something. The store is clean and well-organized. They spent a solid 20 minutes helping us find the best pair of glasses for my shy 9-year-old.

Dr. Nguyen was wonderful. I had the best eye exam. He was so personable and thoroughly explained everything in a way that was easy to understand. The store staff were all great and very attentive. I had a great overall experience.