Warby Parker - Flatbush Ave

I had an outstanding experience at Warby Parker! I brought all three of my sons in for eye exams and to purchase new glasses, and the entire process was seamless from start to finish. The staff were welcoming, patient, and incredibly knowledgeable. They took the time to answer all of our questions, helped each of my sons find frames that suited their personalities and fit well, and made everyone feel comfortable throughout the eye exams. Managing appointments and eyewear for three teenagers could have been overwhelming, but the team made it easy and enjoyable. Their professionalism, attention to detail, and exceptional customer service truly stood out. I highly recommend Warby Parker to anyone looking for quality eye care and a fantastic eyewear shopping experience. We’ll definitely be back.

I'd heard a lot about Warby Parker and their services. A friend encouraged me to try this specific location. I visited on 6/25. From my entry to my exit, the staff was simply amazingggg!! I was greeted warmly, offered assistance and checked in for my scheduled eye exam. While I waited, I was shown frame options in the event that I would purchase eyewear. I saw Dr. Fung for my exam. He was an absolute pleasure! Very comprehensive exam, I was fascinated with the digital eye imaging results and he went over pretty much all of my options for eyewear. He was engaging, friendly and super knowledgeable. Hollis, (shout out to Oregon) was the name of the associate that assisted me with my frame selections. This guy was sooooo professional and chill! Ooh yeah and patient, as I was having credit card issues and I was slightly overwhelmed with all of the frame colors and shapes. He helped me select a bunch of them and he was okay giving his opinion on my choices (I am very indecisive). In my opinion, he has great taste! Alexa (LA, Cali in the house!) was the other representative that assisted me. Her and Hollis worked well together and the best part was that they NEVER pressured me to buy anything and offered several options for future purchases. She also helped me out with a "coupon" that I had and boy oh boy thank goodness for her!! Lastly, the manager Janae (sorry if I misspelled) was attentive to staff and clientele, and very present on the floor. I did witness her have to de-escalate a situation and I hoped it worked out. She was professional, direct and offered several solutions to the client. Thank you to the others whose names I didn't get. You all were great and I am extremely pleased with how everything went.

Went In To Get My Daughter A Pair Of Glasses Everyone. From The Walk In Every Employee Greeted Us Well. Lauren Helped Us Out So Well Ensuring We Found The Perfect Pair. She Was Super Sweet. She Showed Is So Many Options Very Patient We Loved All The Options & Ended Up Getting A Great Pair I Would Definitely Come Back

I arrived early for my appointment. The store was still closed, but they let me in and hang out until my doctor appointment. The associates were pleasant and the store was clean, which is important to me. Dr. Fung took his time and was very thorough and knowledgeable, as well as patient. In all my years wearing glasses I never had a more pleasant experience. I greatly appreciated the time he spent with me. Dakota helped me check out with frames, contact lenses, and sunglasses. He was also extremely patient and pleasant. I highly recommend!

the team at this location is so fabulous. stepped on frames this morning and was so stressed about them and Christian fixed them within minutes right in front of me. truly incredible!!! thank you crew