Warby Parker Newbury St

First time visiting an actual store. I used to do the mail in frames, but that was discontinued. This location is awesome with lots of frames to try on and the employees are outstanding. I bought prescription glasses and regular sunglasses. I’m very excited for them to arrive.

Visiting Boston on holiday for the world cup, my frames from another store got broke in some celebrations. After getting quoted $300+ elsewhere, Sally and Jason here managed to find a better solution, placing my own lenses in a new frame for less than 1/3 of the cost. Very friendly and helpful, great job!

It was super easy to book my appointment online a few days before. And at the appointment everyone who helped me was very nice, and it was a quick process. The doctor was thorough with their exam and I didn’t have to wait at all to see them right away. It cost $134 for my eye exam with a new glasses prescription, which I paid out of pocket but am able to get reimbursed for by insurance.

Rare that I enjoy an optometrist visit, but this time I did. Its a pleasant, uncluttered store in a fun location. The staff was friendly and efficient, as was the doctor. The frame selection was excellent, the prices competitive. I appreciated being able to virtually try on frames at home and then check out my selections in the person at the store.

I am a fan of Warby Parker, due to the combo of quality and value. But what i really appreciate is the customer service provided. No matter which location I visit, I am always treated with kindness and respect. For these reasons I will remain a patron