Warby Parker - Smith Haven Mall

Exceptional experience at Warby Parker, Smith Haven Mall. Carlos and his colleague first helped me while I was dealing with a lot personally and had just lost two pairs of glasses. They were patient, kind, and helped me build a solid plan so I could actually function day to day. David, Jen, and Emily were just as amazing. The whole team felt like home and went above and beyond, even doing a QA check on my prescription and frames to make sure everything was right. And all eyes on Dr. Hans, truly one of the most thorough and informative eye exams I’ve ever had. I usually get overwhelmed comparing lenses, but his guidance made me feel confident in my decisions. I don’t live nearby (I’m based in Manhattan), but as a longtime customer, I’m genuinely grateful for the care and effort here.

Was immediately greeted and felt welcome as soon as I walked in. Staff was not pushy to sell me things. Explained I booked an eye exam online and they quickly got the process started. Doctor was down to earth and easy to chat with. Again not pushy or rushing me out. Facilities are clean and modern, not a typical sterile feeling doctors office. I travel for work, so it’s nice they have locations everywhere in case I need something while on the go. Would definitely recommend using Warby Parker.

Great place to get your eyes checked. Same day appointment. No wait. Friendly helpful staff, great Dr with tons of patience to explain every test and answer questions, make recommendations. State of the art equipment and great selection of lenses. They made the insurance process super easy AND gave my doggie a treat!…..can’t say enough nice things about this place and the staff. Great experience overall.

Amazing experience shopping here. Emily was a great help to find really fun glasses that match my style while giving the best deal. Def would go back again

it has been about 18 months since my last eye exam, so i chose to go to Warby Parker to get one for only the 2nd time. In the last 25 years of eye exams I have never met a doctor who actually knew about my sight issues and wrote me a prescription that benefited me and not just trying to write one to write it. He was so thoughtful in his approach, answered my questions, helped me understandthe whys behind his approach and thoughtfully explained what would be best for me. And the customer focused staff were also all so kind and thoughtful! they helped me with frames, went over my options and my coverage with me and left me feeling like I made the right choice in choosing Warby Parker over somewhere else. 10 out of 10, will return!