First time buying frames in store from Warby Parker instead of just online and it was a great experience! The optician in training that helped me (I didn’t get her name sadly) was so friendly and helpful, helped me pick out frames, measure for anti-fatigue lenses, and update my prescription and insurance in their system. It was also super quick!
Warby Parker - Streets At Southpoint
About
Warby Parker - Streets At Southpoint serves patients in Durham and the surrounding part of North Carolina from its office at 8030 Renaissance Pkwy Ste 880. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes Davis Vision and Superior Vision (3 plans in total). It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (855) 550-0753 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
8030 Renaissance Pkwy Ste 880
Durham, NC 27713-8261
Get Directions - Phone
- (855) 550-0753
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 11:00 AM – 8:00 PM |
| Tuesday | 11:00 AM – 8:00 PM |
| Wednesday | 11:00 AM – 8:00 PM |
| Thursday | 11:00 AM – 8:00 PM |
| Friday | 11:00 AM – 9:00 PM |
| Saturday | 11:00 AM – 9:00 PM |
| Sunday | 12:00 PM – 6:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 291
My second time buying glasses at WP and it was another great experience. This time my wife also ordered some as she was tired of the crap that the eye doctor was offering (at exorbitant prices too). Really nice staff and great selection of frames. Plenty to pick from but not overwhelming. Definitely check them out if you are in the market for glasses
This was my first time going to Warby Parker and I am very happy with my experience. Was greeted right as I walked in and they got me confirmed for my eye exam. Was able to walk around and look at frames while I waited. Eye exam process was interesting but honestly very quick and easy. After eye exam working with the front desk was amazing. Got my frames picked out and they even helped me Submit a claim to my insurance! Very glad that I went here instead of another eye care place.
⭐️⭐️⭐️⭐️⭐️ I had a great experience at Warby Parker. Elyse greeted me right away and was very professional and knowledgeable. I just needed a small adjustment to my nose piece, and she assisted me immediately and made sure everything fit perfectly. Excellent customer service. I’ll definitely be back for my yearly eye exam and glasses upgrade.
Tried calling four times. The "phone number" is not real. It just pushes you to an overseas call center. I was told that in order to talk to someone at a retail store you had to "escalate" it, and someone would call you from the store, which is patently absurd. I will never EVER drive to Southpoint to do a cold call on the store, and try to get my questions answered. I'd rather pay more at a local place who can pick up the phone. What a miserable impression Warby Parker has made on me
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