Warby Parker -Village Dist

I stopped by Warby Parker after my 12-year-old son's eye appointment at MyEyeDr., which is conveniently located right across the street. He needed a pair of readers, and from the moment we walked in, we were greeted warmly by two team members who were both friendly and welcoming. One of the associates helped us find exactly what we were looking for. After we mentioned that we wanted clear frames, she brought out three different options for my son to try on. We ended up choosing the second pair, and the process felt easy and unrushed. I initially thought my vision insurance would cover the purchase. The associate made multiple attempts to process it, but unfortunately Warby Parker was out of network. Even though my insurance was not accepted, I was prepared to purchase the glasses. She clearly explained what documentation I would need to submit for reimbursement, which I really appreciated. While she was looking into the insurance, I noticed how clean, organized, and well-maintained the store was. The bright, airy design made the shopping experience feel comfortable and inviting. Before we left, I asked if she could clean and tighten my own glasses. She happily did so and mentioned that my frames were beginning to show some wear. She was absolutely right, and it reminded me that it's probably time to replace them. Overall, the experience was quick, easy, and convenient from start to finish. The customer service was excellent, and I would definitely return to Warby Parker for future eyewear purchases.

So attentive! The staff here is amazing. They also helped with picking our frames and giving great opinions. Can’t stress how much of a better experience I’ve had at Warby compared to my previous experience at a different company. SO WORTH IT!!!!! AND they ship the glasses straight to you so you don’t have to go in person to pick them up!

First time at this location, was in and out in less than 30 minutes. I had a prescription from my eye doctor for readers, to use when not wearing my contacts. The minute I walked in I was greeted by an associate who helped me pick the exact style I was looking for. I tried on a few different sizes, styles and colors and made a decision. In less than 10 minutes I was checked out and on my way. The glasses will be delivered to my home address in 2 weeks or less with a 30 day money back guarantee. The sales associate also said if I have any issues with the fit, too loose, too tight, etc, I can bring them in and have them adjusted. They also come with a “scratch warranty”, can’t remember the details but that’s another bonus. All of these perks, for a pair of prescription readers that cost just under $100, that’s hard to beat! Highly recommended.

Great selection of frames at very fair prices! The staff was super helpful and made sure all the glasses fit properly and were good to go. Will definitely be coming back for all my eyewear needs!

Amazing experience !! No lines, went on a Saturday afternoon. Lots of choices to choose from. Andy was courteous, patient with me and explained everything to me regarding the different frames, lenses, transitions (color, etc). My brother had an excellent experience in NYC so he urged me to come visit their location ( as opposed to MyEye Doctor or BJs). This was a more personal experience.