Warby Parker-Waterford Lakes Town Center

The customer service is fantastic! Whether you call them or you go to their store. At the store, I had the pleasure to meet Jamie and Paola. Both were incredibly nice and helpful. Selection and prices are also unbeatable. Customer for life!

Amazing experience from start to finish! The staff was incredibly friendly, knowledgeable, and patient while helping me find the perfect pair of glasses. The store was welcoming, organized, and made the entire process easy and enjoyable. I truly appreciated the excellent customer service and attention to detail. I can’t wait for my new glasses to arrive! Thank you to the entire team for such a great experience.

Everyone made me feel comfortable, which made my experience a great one. They checked my insurance and also send information to the insurance so that they can reimburse me, which was an added bonus for me because I didn’t have to go home and file my information to the insurance provider. I will definitely recommend someone to go to this location. p.s. I love the frame selections and can’t wait to receive my new glasses.

Dr Hassan and staff at office were and are very nice, courteous. Dr took the time to explain and refer to other eye care. Thanks to you all keep up the good work.

The staff here is absolutely amazing! I greatly appreciated that everyone here was so kind and patient. They were willing to answer any and all random questions given and also took the time to help choose the best frames. Emmanuel specifically was so helpful and kind throughout the whole process from the initial greeting to final check out, thank you for everything!~