We went in for eye exams and unfortunately had a very disappointing experience from start to finish. The office was noticeably dirty, and despite arriving early, we waited a long time before even being brought back to see the doctor. We saw Dr. Bellante.
She prescribed glasses for both of us, but we each immediately experienced significant eyestrain. In my case, she told me I suddenly needed prism, even though I have never needed prism correction before. I had the glasses made and tried wearing them, but the vision didn’t feel right. When I called the office to ask if these glasses were meant for all-day wear or just reading, the front desk—not the doctor—told me to wear them full-time. I relied on that advice and wore them for several weeks, which only worsened my eyestrain.
When I went back for a follow-up exam (which I was charged for), Dr. Bellante said the front desk should never have told me to wear them full-time and that they were meant only for reading. Then she increased the prism, which made the new glasses unusable—they made me completely cross-eyed. During the exam she seemed confused and unsure, and at one point even said she didn’t really know what was wrong and that the issue was out of her expertise.
At that point, I went to GC Optics in Warwick, where the exam was thorough and professional. They confirmed I don’t need any prism at all—just a mild pair of reading glasses.
It’s extremely concerning to encounter an eye doctor who seems confused by basic prescriptions, and even more concerning that the front desk staff gives medical instructions without consulting the doctor. This experience cost us time, money, and weeks of unnecessary eyestrain. I cannot recommend this office.
