West Pointe Vision Care

Went here to get a much needed eye check up and a new pair of glasses, the office is small and there isn't much privacy but the optometrist and his staff were nice and professional. My eyes changed ever so slightly so I I picked out a new frame for my new prescription glasses and within two weeks I received a call letting me know they were ready for me to pick up. They have different offices as well I want to say they also run an office in Gloucester but don't quote me on it as it's been awhile since I've been. I definitely recommend this practice!

If there was a way to give a 0/5 I would. Went in for an appointment that took weeks to schedule and the Dr. showed up close to 45 minutes late. Took forever with an exam in a disorganized and completely unprofessional atmosphere using the back room that is apparently storage for darker tests. No privacy at all, machines are on what seem to be old jewelry counters in the single room of this "office". Regardless, I got my Rx and ordered (and paid for) glasses. I was only then told it would take 6 weeks. Fine, I can manage. After 10 weeks, I left multiple messages and had no returned calls. I finally reached someone 4 months later and they "will be at the lab tomorrow" to find out. I've about written off this pair ever showing up and have no faith in this establishment. Also, when the Dr. "is unavailable" and the receptionist can not check patient records? What is the reason? Is she not capable or not allowed? Either is unacceptable. I will not be returning under any circumstances.

Made an appointment - showed up and there were already people waiting. Assistant helped those three people while I sat there. Doctor showed up after half an hour, and still no one attempted to even start my scheduled appointment, so I left and went somewhere else. Not a professional atmosphere at all. I wouldn't recommend.

Wonderful Doctor. Highly recommended!