This place sucks, warranty suck and service is terrible! I will never come back, they don't have any answers nor do they stand behind it! I started getting these white spots on my glasses, came in and they cleaned them with regular cleaner. Then proceeded to tell me they have no reason or answers why the glasses have these spots. Never coming back here Ever.
Whylie Eye Care Center
About
Whylie Eye Care Center is an eye doctor and optical shop in Des Moines, Iowa, located at 3725 Ingersoll Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 11 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. Care is provided by Drew Ingram, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-ins are accepted. Call (515) 255-5533 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3725 Ingersoll Ave
Des Moines, IA 50312-3410
Get Directions - Phone
- (515) 255-5533
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 91
We were able to get appointments on short notice. Eye exam was thorough and the Dr put kids at ease. Eyeglass selection and checkout was effortless and quick. Staff was helpful and engaging, but not intrusive. It was a great experience!
We love Dr Drew he is so kind nice caring about our eyes.. The girls were so nice love your manger Julia she is so smart help me with my eyeglasses to fit my face good when I didn’t think they fit right she was amazing. Took so much time with me. The other Gal, I can’t think of her name, but she was fabulous also Very sweet and helpful. We plan on coming back and I will tell others about it. I love the fact that the glasses were a better price for our income… Thank you again for the service. It was a wonderful experience.
Benjamin was very nice this quick as I ever got my glasses in a day and one day The doctor was very efficient and very nice I've been going there for years but seem like they got quicker and better if that makes any sense to you guys I enjoy my experience at Wylie eye Care I hope they keep up the good work
I am writing to express my extreme disappointment with the service I received from Whylie Eye Care. I have been a loyal patient for over 20 years, first at your Ankeny location, and then at your Ames location after I moved. Upon learning of the permanent closure of the Ames office, I contacted your Des Moines location to obtain my prescription for a time-sensitive matter. I was informed that my file could not be located in your new system and that I was not in the system at all. The staff person offered no alternative options, callously stating, "Yeah, I'm sorry 'bout that." To be treated with such disregard after two decades as a patient is unacceptable. If I could give zero stars, I would.
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