Willow Eye Care

I haven't been to the eye doctor in several years. I recently got new insurance and used to go to Willow Eye Care when I was younger. They contacted me unable to look up my insurance. I found the information the next day and called to provide it. The man who answered the phone was condescending and very rude right away. Iwas trying to communicate with him, but he was clearly irritated by my not understanding. I asked him to please stop being rude and he abruptly stated he would cancel my appointment and hung up on me. When I tried to call back he ignored the phone call and then sent it to voicemail. Apparently they do not want new clients. Find somewhere else to go.

I take my whole family to this practice. I have been with them since before their current office. As a nurse I am very aware of assessment skills and whether a practitioner is doing their job. Dr OKoren is very up to date on standard of care and does excellent assessments while being great connecting with each patient and knowing more about each person. You can tell immediately that she loves what she does. Both she and Harry work to make the most of insurance coverage putting in extra phone calls to get the best deals for patients. Recently I had flashes of light that could mean retinal emergency.. Harry had me in the office with in few hours. You can’t do better to trust your eyesight with them.

My husband and I have been going here for years and now our children are as well. I appreciate that they understand insurance so well and make getting your contacts or glasses seamless. The office is always calm and quiet. Dr. is very good at what she does.

I love this place. The optometrist and optician are very nice and very efficient. I’ve never waited for longer than a minute or two! Have been going to them for over 10-15 years.

I love this practice. They are incredibly nice and super helpful - especially when my child had an issue that we were struggling to solve. Harry always asks about my kids and is incredibly helpful. I can't recommend this practice enough! Thank you for all you do.