Wise Eyes Optical

I see all the criticism but honestly a great experience. I didn't get my eyes checked there. Had a walk in prescription. After working in the industry for over 25 yrs I could critique but over all selection wasn't bad. Price for progressives and thinner lenses because my script is bad ya all lol. Price was great compared to other larger practices. Called within 3 days of my order, picked up today and I'm thrilled beyond belief. I'll be shifting my exam and business to them. God Bless ❤️

This happened on Monday and I can't get it out of my head. They called to verify my appointment and I ask a question about my red eye. She cancelled my appointment without asking doctor or anyone. I have been a patient of 3 different locations since 2012. I guess this is the end for me and Wise Eyes.

Some of the staff was friendly, which is the only reason this place is getting ANY stars at all. Dr McCusker was NOT friendly and was rude to my son during his appointment. Telling him that anyone can do what she is asking and she didn't know what is problem was. She was impatient with him and was sighing and rolling her eyes the entire exam. My son was cooperative and listened to everything she told him to do. He was struggling with where to look at during her exam and she was very very rude, condescending and mean to him. Both my son and I had appointments that day. Dr. was agitated that I insisted I would be accompanying my son back to the exam room for his exam. She wanted me to wait in the waiting room. He's 10 years old and quite obviously a minor!! We order our glasses (unimpressed with their womens selection), they came in a timely manner but very $$$. They did not have my trial contacts I needed in stock. Took two weeks to get them in (completely understand this) and then another 3 weeks to get an appointment for me to go to the store to put them in my eyes and have the Dr. watch me do it! I am unsure if I will be required to pay for this office visit as well right now. I have never had to do this before. I have went a picked up my contacts, put them in with a tech out front and left. I have worn contact for 25 years. So a total of 5 weeks waiting to get contacts, that I still have not received. These are the same brand of contacts I have worn for 10 years! I will be getting my contacts (because they are paid for) and will NEVER return to this business ore recommend them to anyone I know. She also refused to give me my contact prescription, for the contact lens exam that I specifically paid for.

Stellar service. Have been coming here for years and am always treated with patience and care.

The doctor acted like it was a inconvenience to her for me being there. She was very unpleasant and didn't seem like she wanted to be there. She got snippy with my kid because he got out of his seat to throw something away. And when I went to go take my contacts out She never showed me where the bathroom was and I was getting all my stuff ready before going to wash my hands and while getting everything ready She told me to "go wash my hands and not to humor me" this was a very unpleasant visit and if I didn't I have to go for a follow up for my contacts I would probably never go back again or request a different dr if they had one.