Wu Family Eye Care is an eye doctor and optical shop in Aiken, South Carolina, located at 161 S Aiken Ln Ste 400. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 2 vision plans, including Davis Vision and Superior Vision. Care is provided by Yan Wu, OD. Walk-ins are accepted. Call (803) 649-5840 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Dr. Wu is so kind and knowledgeable. Her staff was caring, personable, and fully explained all of the eye testing. They regularly have available appointments, and take most insurances. I highly recommend this location. And one of the best parts? No huge wait!!
Yesterday I went to Wu Family Eye Center located at LensCrafters in Aiken, SC. It was a great experience from the time I walked in the door. Everyone was friendly and helpful. Dr. Wu was very thorough and attentive. Carrie worked tirelessly to help my husband and I find just the right frames all the while maintaining a friendly and professional demeanor. I would highly recommend them to anyone looking for a vast selection of frames as well as friendly and attentive service, 5 stars ⭐️!!!
Dr Wu was very detailed and thorough. Her front line staff was personable and welcoming upon my arrival and throughout the visit. This was a great option since transitioning my eye care health from the Atlanta Metro area upon relocating.
Dr. Wu was very compassionate with the issue I was having and made sure I was good before leaving. She even called me that night to ensure I was doing okay. Excellent experience!
Extremely disorganized and highly unprofessional. The staff routinely promises to call you back but never does. During my first visit, both the technician doing my eye test and the receptionist checking me out explicitly complained that they didn't know what they were doing and that the office was chaotic. Worse, after Dr. Wu mentioned serious potential concerns like glaucoma and an eye stroke, my follow-up trial lenses were never even ordered. They were supposed to be re-ordered, but it has been nearly three months since my first appointment, and I still don't have them. Dr. Wu did give me a "similar" trial lense that were not my "actual prescription". She told me she needed to dilate my eyes to test again for the eye stroke and glaucoma , but she didn't want to test me again until I receive my trial lenses.Again months later , and I am still waiting. Avoid this place if you want reliable eye care.I went to another eye doctor and was told I do not have glaucoma or an eye stroke. They also ordered me trial lenses within 2 weeks. Please read the negative reviews on here before you consider going to this place.
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