The only thing I got today was a cake order. I scheduled the order in person 11 days in advance. This is the first AND LAST time I am ordering with the Walmart bakery. The girl I initially scheduled my cake with wrote extensive notes on what I wanted, as well as getting an inspo picture. It was established in many areas that I was ordering a heart cake. I got a text at 1pm that my cake was ready for pickup, and I went to pick it up at around 2:15pm. When I arrived, there was no one in the bakery section, after waiting we asked another employee for help. They told me that the bakery was closed until 4, even though I had a scheduled appointment. I told them to get someone else to get the cake and someone came over and got it for us. Upon receiving the cake, it was in fact, NOT heart shaped. It looks like a triangle! There was no one to complain to about the cake because no one was working the bakery, so I am leaving this survey instead. Don’t advertise something you can’t make! Included is pictures of our cake and then an advertised heart cake on their website.
