Abrahams Eyecare Associates

Very disappointed in this business lately. I assist with scheduling appointments for a long-term care building. I have sent 2 different patients for cataract surgery consultations; they arrived at the office and were treated in their wheelchairs. When surgery day rolled around it was cancelled as they do not see patients that are w/c dependent. Abrams knew they were w/c dependent and also knew that the surgery center does not allow w/c dependent patients. I offered stretcher transportation; I offered to send our staff members to transfer. It was a hard no. What a waste of time and energy for my patients and everyone involved.

Very friendly and didn't have to wait long. Shared really great important info with me. Very thorough. We will always come back to Abrams eye care only. We get the truth not a sales pitch.

The experience was good and would have been excellent and 5 stars except for Hayley who tested me and was the 1st contact. I am a RN since 1985 and get along with people easily. This person is in the wrong job. I cannot see well or drive. She was unpleasant and it felt accusatory. It was early so cannot attribute it to a bad day. It was unpleasant enough to mention it. I don't give some one a bad review. All the rest of the staff were pleasant and nice. Perhaps someone can mentor her. Or perhaps she can work behind the scenes. Either way, I hope not to see her again.

If I could give ten stars I would. Interacting with the Abrams team is phenomenal. A huge shoutout to Dr. Polhamus who took time outside of working hours to see me with a quasi-serious eye situation. Her kind and cheery personality just added positivity to what was an otherwise stressful situation. She’s incredibly knowledgeable and professional and quickly determined my steps of care moving forward. Thank you!!!

Terrible place for a professional rated place. Took so long to get doctor Tobe in. BOTH the nurse/optometrist and doctor did not care about my appointment at all and did things hastily. I have retinal thinning and the doctor barely checked. I was there for almost 90 minutes and only 12 minutes were actual time with the doctor and nurse. Lastly, they even read my eyesight incorrectly. I went to a different vision place that was a franchise and they took better care of me than here. Then they had the audacity to charge me with contact lens fitting when we never even did that in the appointment. Said my vision worsened yet gave me a prescription with the exact magnitudes of my old prescription. If you want people who care about your vision then don’t go here or at least not with Dr. Tobe.