I went in due to ongoing visual distortion and smearing in my left eye that was affecting my ability to see clearly, even with glasses. The visit felt very rushed. My glasses were briefly looked at, but no thorough evaluation was done, and dry eye was mentioned without any testing or examination to confirm it. I was given sample drops and told to “try them,” without explanation or follow-up plan. My concerns about difficulty seeing out of one eye at times did not feel fully addressed, and I left without clear answers or confidence in the assessment. For the cost of the visit, I expected a more thorough exam and clearer communication. Unfortunately, I won’t be returning. Also want to add that I asked them to dialate me and made an appointment. The day of the appointment I showed up early to a locked office that was locked 5 min past my appointment time. I just left. I was going to give up but I walked in and that’s when the above happened and I was dismissed and not rechecked like I asked. My vision is still messed up and I don’t understand why. He didn’t explain why. I paid cash, I don’t have insurance so I’m just screwed. Now I have to pay out of pocket again to be seen somewhere else while I wait to get vision insurance. I’m just really disappointed in the service I received here and since I paid in cash I’m out of luck. Idk if they don’t like to service people that look like me or what but I wouldn’t trust him with your eyes. I went to wal mart because I had a great experience years ago when I need my first pair of glasses. It was in another state but I gave them a try and I thought since it was outside of the city I’d get better service but nope. I don’t think they wanted to help me and I don’t know why. I seemed to be a bother to him and I felt it. But I asked for guidance and was advised that it’s not wrong to ask them to recheck my script or make sure nothing is off. He came back in after “checking” my glasses to tell me that the script was wrong and that’s not what he gave me. Then found out they were progressive and went and checked again. Talked to me about everything but the issue in my left eye that brought me in smh. Just a waste of my money when I’m on one income and really didn’t have it to waste. ETA- Earlier this month I went to Costco vision and I found out that the problem I’m having in my left eye is a leak possible due to stress or caffeine but I feel like it’s stress. So this doctor dismissed me. Ignored my concerns. Took my cash and did not help me. If I listened to him I would not have found out about this problem and have it being monitored now so I know what to do. I do not recommend this office at all. Go anywhere else.
