Aloha Family Optometric Group

Dr Yamamoto is fantastic. I had been a patient of Dr Ideta for 15 years or so when a traumatic brain injury caused vision issues that required a neurooptometrists care. After years of treating with a neuro optometrist and the hell that comes with getting your brain and eyes to cooperate with each other, I was terrified to return for any vision care and avoided going in even when I desperately needed a prescription update. I finally bit the bullet and came in, returning to Aloha even though Dr Ideta is no longer here. Dr Yamamoto was thorough, compassionate, and detailed in her review of my symptoms and issues. She made me feel as comfortable and cared for as possible during an appointment that I’ve been avoiding out of fear. I’ve always recommended Aloha for vision care, but I’m an even bigger supporter now!

My experience was outstanding! Dr. Alyssa was amazing! She took her time with my daughter who is 7 and was very thorough, kind and educated. She helped me as well and listened to me and helped me to find the best fit for my concerns. Her staff was kind and friendly and answered my questions as well! Layla my daughter was nervous and left super happy and excited for her new readers! Highly recommend!

I’ve been dealing with glasses and eye care for the past nine years, and this was hands down the best experience I’ve ever had. Dr. Hernandez was incredibly thorough—she didn’t rush, really listened to my concerns, and answered all my questions in detail. I felt genuinely cared for. What really stood out was how knowledgeable and helpful the entire care team was—not just the doctor, but also the medical assistant and even the receptionist. I went through my workplace insurance, and unlike other places where they just tell you your co-pay and rush you out, this team actually took the time to explain exactly what my insurance covers. They made sure I understood my plan, what was included, and answered every question I had. Honestly, I learned more about my insurance benefits here than I ever have before. The consultation for glasses and contacts was also extremely detailed, and the whole experience didn’t feel like I was in a typical doctor’s office—it felt more like a personalized shopping experience. Everything was modern, welcoming, and well-organized. They made what’s usually a stressful or rushed process feel easy and even enjoyable. Highly recommend this place—professional, caring, and truly above and beyond in every way.

If you have a complicated eyeglasses or contact lens prescription, this is not the optometrist’s office to make an appointment with. When they could not find a reputable lab to make my contact lenses my prescription was sent to an unknown lab. The results were disastrous. I ended up having to pay Aloha for not being able to produce a usable set of contacts and find an optometrist who could successfully fill my prescription. Also, If you need a copy of an optical prescription, don’t expect to get what you asked for. In conclusion, don’t expect much from this office as they are not always patient oriented…front office would rather ignore you than help…very rude.

Our family has been very happy with the staff and doctors at Aloha!