Americas Best

Staff friendly. Wouldn’t recommend for efficiency purposes. I booked a 4pm appointment for contact and glasses for an online appt at the office. Waited 20 mins for exam to start. Went through two exams just to meet with the doctor via TELEHEALTH just for her to tell me I needed an in person visit for contacts. My insurance only covers both when I do both exams in the same day. An hour later I find out that I wasted my time and needed to reschedule. (@5:15) Just for the rep to tell me there’s no availability for the type of appointment I need! Irritated to say the least. And

Dr. Raj is truly a remarkable eye doctor who seems to enjoy her profession! I was really impressed with her thoroughness during my examination, her attention in listening to my concerns while addressing them during her assessment in a way that was clearly understood. Dr. Raj exceeded my expectations by addressing all the concerns I voiced so I could leave with an action plan! Thank you so much, Dr. Raj!

First time coming in here and everybody was so polite, but especially Serena she had such a great attitude. She should be teaching people about Customer Service seriously will come back again of course.

Extremely slow service and staff couldn’t be bothered to streamline or move with any urgency as if everyone has all day to linger around an eye store . They are sure to encourage you to “browse the store.” while waiting up to two hours to be seen by a remote doctor while they push papers back and forth and sit around.

I was a little hesitant due to some of the recent negative reviews, but my experience has been excellent thanks to Tripp!!!