Was trusting America's Best for over 20 years even aftercontinuous misdiagnosis. 5.75, then 5.50. Later, then changed my prescription to 4.50. Another doctor then prescribed 4.25 in my left eye and 4.50 in my right eye. The last doctor had me turn in the 4.25 prescription and changed my left eye back to 4.50. For over a year, I have been complaining since, to the Royal Oak location that something wasn't right. I was repeatedly told that my double vision was getting worse because of dry eye and that everything should be fine once the dry eye was under control. I got my dry eye under control. The double vision still got worse, and now my left eye is blurry. I came in multiple times complaining and was repeatedly told there was an adjustment period. It never adjusted. It got worse. The glasses are okay, but I still have to take them off to read or do simple close-up, wash dishes, tasks on my laptop or computer. My bifocal contacts continue to give me problems. After spending hundreds of dollars and repeatedly coming back asking for help, now they want to charge me another $100 for a follow-up. I have documentation showing the prescription changes. The most frustrating part is feeling like my concerns were never taken seriously when I kept saying something was wrong. America's Best got the diagnosis wrong. There is a reason they cost less. In At this point, I have to ask: Is there a doctor out there who actually takes patients seriously when they say they need help?
