We did our test Saturday which everything was great staff was amazing and helpful. We went in Thursday to order my husbands glass.. the lady that was doing the fitting for my husbands (different lady from Saturday) glasses was very rude and had an attitude like we were bothering her walking in for service. We build my husbands glasses online and I showed her what all I wanted on them from the online cart.. she looked at me like I was dumb and said "ok... do you want plastic or some other material" I didnt know the difference... She asked if i wanted a protect plan on my lens for a fee, i said i was told it was included in the anti scratch option. She said no its not so you want it or not. Then she kept asking me other options without explaining what it was with eye rolls. She gave me info on my insurance that I was told differently Saturday. All she kept saying was if you didnt have insurance you can do that. And she would add extra stuff, she said you might as well get it also. I will not recommend ordering with them if she is there.. I didnt get her name.. she is in mont belvieu near the HEB. She was sitting 1st lady on the left side highlights in her hair. I am not talking about the 2 receptionist.
