America’s Best Optometrist

My eyeglass exam wait time was short and the doctor was personable and thorough along with the young lady who did the pretest. Actually, everyone working that day was personable and offered a smile. While checking out, Kelly offered excellent customer service. She found the perfect frame and took her time making sure my progressive measurements were to my liking. I had an issue with my card payment and she patiently waited while I spoke with my CU. She even allowed me to use her mini fan when the flashes came. Lol. Thanks again.

My daughter and I have been coming here for years! Today was no different. We were checked in and seen right away. The doctors were honest, efficient and friendly. Then we picked out our frames and with the help of Joy we were able to get something we loved and within budget! Americas Best is truly one of the best in the business!

This review was long overdue and I apologize. I want to thank the team at the Livonia America's Best for coming to my rescue. Especially thank you to Joy who did this fact finding to find out what the problem was with my glasses. I had made a couple trips to the store because I couldn't see out of my glasses. They became a relic in a case because I never wore them because I couldn't see. After Joy compared my 2024 to my most current prescription they found out that the prescription that I had in 2025 was totally off compared to my most 2026 prescription. I am very happy with my new glasses and I can see perfectly. They are no longer being stored in the case of the Relic. I wear them every day. Thank you very much to Joy and the Livonia team.

This turned out to be the best experience ever for me at an eye dr. The dr was very awesome, but even more important to me is the staff, especially helping with the selection of eye glasses, etc. Nadia, in particular was the best I’ve had. She was very caring, wanting to help, and had a great skill for helping selecting glasses for me. I hope when I come back to get them fitted etc that she is there to help me again, but either way I’m confident anyone on this particular staff will be great. This means a lot to me because I’ve had very disappointing experiences in the past. Thank you!!!!

Made a timed appointment over the phone ; would need to make an airport pickup one hour later. Thank goodness for appointments. I was brought into the exam office for the puffs. But…then…I was led back out to the cattle pen and told to wait with the other (dozen or so) customers and “one of the two doctors will see you when your name is called.” Huh?…Wait… I have an appt for right now. What number am I in this pecking order? “I dunno” and “I dunno” are responses that are not good enough to wait ( potentially two hours or more?). Why create and accept appointments if the above is your actual business practice? Fix it, management. (And a soft suggestion to the lemmings sitting in the pen: be more assertive with your business and your money-allowing that nonsense does not lend itself to positive change.)