America’s Best Optometrist

Dr. Martinez was absolutely what my family needed! Straight forward, and clear, very easy to understand his explanation of my son's myopia treatment options. Jessica was amazing!!! Her friendly, courteous approach made the shopping experience so enjoyable. We had left America's Best in the past for a change of scenery. Now we are back and are 100% certain we made the right choice.

I’ve had eye exams at several different places over the years, and this was one of the best experiences I’ve had. Dr. Nguyen was fantastic. She had great energy from the moment she walked in, was warm and personable, and never made me feel like I was just another appointment to get through. What really stood out was the time she took to educate me. Instead of rushing through the exam, she explained what she was seeing, answered my questions thoroughly, and helped me better understand my eye health and contact lens prescription. That level of patient education is becoming increasingly rare, and I truly appreciated it. The rest of the staff was friendly and efficient as well, making the entire visit smooth from start to finish. If you’re looking for an eye doctor who genuinely cares and takes the time to treat you like a person rather than a number, I highly recommend Dr. Nguyen and the team at America’s Best.

I had an amazing experience at America’s Best Contacts & Eyeglasses! From the moment I walked in, everyone was friendly and welcoming, but Giselle truly stood out. She provided exceptional customer service and took the time to explain the entire process of getting my glasses in a way that was easy to understand. She was patient, knowledgeable, and made sure all of my questions were answered without making me feel rushed. Thanks to Giselle, the whole experience was smooth, stress-free, and enjoyable. It’s clear that she genuinely cares about her customers and goes above and beyond to make sure they feel comfortable and informed. Employees like Giselle make a huge difference, and I truly appreciate all of her help. I highly recommend America’s Best Contacts & Eyeglasses, and if you have the chance to work with Giselle, you’re in great hands! ☺️☺️☺️

I have been a customer of America's Best Contacts & Eyeglasses for many years and, until my last two visits, I was generally satisfied with the service and products I received. During my most recent purchase, I selected a higher-end pair of frames with progressive (multi-vision) lenses and all of the premium options, including blue-light filtering, scratch-resistant coating, anti-reflective coating, and what I believed was the same warranty coverage I had purchased on my previous glasses. I specifically asked for the same package I had received before, and the representative even reviewed my prior order. The quality of these lenses has been disappointing. My previous pair, which is over two years old and had the same features, survived numerous drops onto wood floors, concrete, blacktop, and other hard surfaces without developing scratches. In contrast, my new lenses became scratched after a single fall from my nightstand. For a premium pair of glasses costing approximately $850, I expected much better durability. When my wife brought the glasses into the store to have the lenses replaced under warranty, we were informed that no warranty had been added to the order. Apparently, the employee who assisted me failed to include the $25 warranty on the purchase. Since I specifically requested the same coverage and options as my previous order, I reasonably expected the warranty to be included. To make matters worse, during the same visit my wife purchased glasses of her own, and the store neglected to process her vision insurance correctly. She later had to return to the store, complete a return transaction, and have the purchase rebilled through insurance. While I understand that we share some responsibility for reviewing the paperwork before leaving the store, customers should be able to rely on the staff to accurately duplicate a previous order when specifically requested to do so. When you tell a representative, "Give me everything I had last time," and they review your prior order with you, it is reasonable to expect the same products, warranty coverage, and billing procedures to be applied. Unfortunately, between the apparent decline in lens quality and the multiple administrative errors, my confidence in America's Best has been significantly diminished. I hope management takes steps to improve both product quality and attention to detail so that long-time customers receive the service they expect.

Purchased my glasses and contacts here and everyone was so nice! It was my first time wearing contacts and I was so nervous. Dr. Nguyen was very nice and thorough. Jazmine there was very patient with teaching me how to wear contacts & the check out process was very smooth. I signed up for the club where I can get three years eye exams for one price. I had no idea that was an option especially not having insurance. Super happy with my experience! Will 100% be back soon. Can’t wait to pick my glasses up soon!!