Worst experience ever with an optometrist. I have contacts/glasses in the -8 range (actually -7.5 but my Dr Potts had me in up to -8.5 due to my eyes being so inflamed from the products he recommends) so it's not ideal to wear glasses (distorted around edges/no peripheral vision due to such bad vision) much of the day - only in emergencies. His wife is the office personnel and she goes on and on about how many awards Dr Potts has, etc. On my last visit, he actually yelled at me about wearing my contacts "too much" (I never slept in them, we're just talking about normal daily use), because my eyes were so inflamed and I routinely had eye issues that he was unable to help me with after several visits and using his products. After having him yell at me about contacts usage (enough to cause tears but I was quite pregnant so perhaps extra sensitive - though that didn't stop him from being completely and utterly rude) and telling me to stop using contacts (using the only brand he recommends, which I can't remember the name because this was years ago), I decided to go to real ophthalmologists - started with Kresge Eye Institute. She took a look at my eyes and brand of contacts and immediately said they were some of the worst choices - they do not let hardly any oxygen in to the eye and my eyes had been starving of oxygen which was causing serious problems. Tons of tiny blood vessels were growing across my field of vision due to the lack of oxygen, the eye was trying to find other ways to get air. This would eventually lead to blindness. Thankfully, this expert Dr gave me recommendations for proper contacts and many years later I refuse to go to trust any Optometrist to care for my eyes - only professionals /experts, ophthalmologists. Dr Potts also was a bad experience for my husband as well. I currently use Biofinity contacts which lets a ton of air through compared to the ones Dr Potts insists on. Thankfully my eyes are in good health, and on top of that, it took a few months but they recovered from the damage Dr Potts caused and my eyesight is down to -7.5 in both eyes. Do not go here - I would have eventually gone blind under Dr Potts supervision. The office is horribly run down and depressing as well, a good sign to run the other direction. Not professional service and not an expert in his field as much as they love to tell you otherwise. I 100% regret picking his name from my insurance Dr list.
About
Anthony V Potts OD serves patients in Troy and the surrounding part of Michigan from its office at 1575 W Big Beaver Rd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (11 plans in total). Care is provided by Anthony Potts, OD. It is open 5 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (248) 649-2320 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1575 W Big Beaver Rd
Troy, MI 48084-3536
Get Directions - Phone
- (248) 649-2320
- Languages spoken
- English, Spanish, French
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 11:00 AM – 7:00 PM |
| Tuesday | 11:00 AM – 7:00 PM |
| Thursday | 11:00 AM – 7:00 PM |
| Friday | 11:00 AM – 4:00 PM |
| Saturday | 10:00 AM – 6:00 PM |
Currently open — closes at 7:00 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 12
I went in as a new patient and referral from two other people and had a great experience with Dr. Anthony Potts. The issue, however, is with his wife, Susan Potts. Due to their limited selection, I asked if I can consider my options before committing to $300.00+ glasses. Never have I been treated so horribly by a "medical professional". She went into detail in the most condescending way about why they only carry what they do. I respected and understood "their why" said I'd think about it and call back. Today, I called asking if my prescription could be sent to me to check out my options, and she proceeded to tell me to find another doctor and hung up. I should have read all of the various reviews about this place first, but you'd think you can trust a referral from two different people. There are far too many other Optometrists in the area to go back to such a place that cares so little about others. TERRIBLE SERVICE.
Drs Potts have a professional and caring office. I trust them with my eye care and I love their eye glass frames as well.
This office was absolutely terrible to deal with. I should have read the reviews before going here. I had an eye exam here but decided not to purchase glasses from them. I attempted to call them for my prescription, was told to "Find another doctor" and was hung up on... 4 times! Because of this, I went to a different eye doctor, signed a medical release form (for them to receive my prescription that I already paid for) and the new eye doctor's office was hung up on them 5 times...Unbelievable!! Finally after two months and calling my insurance company, they released it to me, but not without berating, demeaning, making shots at my character, and disrespecting me one last time. You wouldn't believe how they spoke to me! After seeing other reviews, I know this office has a history of doing this to others as well. DO NOT GO HERE!
I have been a patient of Dr. Potts for many years. After seeing many opthamologists to try to improve my extreme myopia to no avail, Dr Potts fitted me with contact lenses that ultimately reshaped my corneas. This allowed me to pass the vision test at the Secretary of State's Office. Dr. Potts conducts all tests and does a great job.
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