Took my dad to the vision department with the request of an interpreter. Tho, that was accommodated, the tech, Sonya, was very rude and impatient with the interpretation process. She ended up leaving the room while the interpreter was still interpreting to my dad. I had to inform her that the tech was no longer present. Additionally, the tech kept asking me questions that were directed to my dad, as if I should know the sx. Terrible experience. Staff needs more training with diversity and utilization of interpreters.
Aurora Vision Center - Menomonee Falls
About
Aurora Health Center serves patients in Menomonee Falls and the surrounding part of Wisconsin from its office at N84w16889 Menomonee Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes Superior Vision and Spectera (3 plans in total). 6 doctors are listed here, including Steven Christensen, OD, Joseph Carlino, OD and Chad Engelbrecht, OD. It is open 6 days a week, including Saturdays. You can walk in without an appointment. Call (262) 251-7500 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
N84w16889 Menomonee Ave
Menomonee Falls, WI 53051-2810
Get Directions - Phone
- (262) 251-7500
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:30 AM – 6:00 PM |
| Tuesday | 8:30 AM – 5:30 PM |
| Wednesday | 8:30 AM – 5:30 PM |
| Thursday | 8:30 AM – 6:00 PM |
| Friday | 8:30 AM – 5:00 PM |
| Saturday | 8:30 AM – 12:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 74
This center seems unable to work with the elderly. The amount of times we have to advocate for our mother/attend appointments and make phone calls because they do not want to listen to her or believe her is absurd at this point. They are unwilling to slow down and explain protocol/options in a way that she can understand.
I hate their new phone system. Cannot connect to the actual doctor's office. I have been waiting over an hour for a call back. If it wasn't for Dr Patel and his nurse Heidi, I would be looking for care elsewhere. Not the same clinic it used to be.
I've been going to this clinic for several years. The people and Doctors are great. The facility is very good. Easy parking for handicapped, although they could use a few more spots. All in all. I've been very happy going here.
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