Acuity serves patients in Orlando and the surrounding part of Florida from its office at 7051 Dr Phillips Blvd. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames and contact lens fitting. Insurance accepted includes Davis Vision (1 plan in total). Doctors at this practice include Sean P. Coughlin, OD, Van M. Mattison, OD and Wendy Bui, OD. You can walk in without an appointment. Call (407) 351-3232 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Dr. Bui and the team at Bay Hill are amazing! Dr. Bui is very thorough, provides a lot of education, explains everything clearly and makes helpful recommendations. The staff are so patient with helping me pick out glasses and I’ve never had any issues with the lenses like I have at other places. Highly recommend!
My wife and I had a great first time experience with Dr. Bui. She took the time to explain our vision issues, and was very thorough with the examinations. She didn’t make us feel rushed to get us in and out.
We had such a wonderful experience at Bay Hill Eye Care! My husband and I are tourists and realized that we had forgotten our contact lenses while traveling. We came in hoping they might be able to help, and everyone was incredibly kind, welcoming, and helpful. After we provided our prescriptions, they took the time to find exactly the right contact lenses for both of us, even matching the specific brands we normally use. They made what could have been a stressful situation incredibly easy and pleasant. A very special thank you to Katie, Niki, and Ashley for being so sweet, patient, and genuinely helpful. You really saved us during our trip! We couldn’t have asked for a better experience and would absolutely recommend Bay Hill Eye Care. Thank you so much! ❤️
I am extremely disappointed with my experience at this eye care center today. I arrived approximately 15 minutes late for my eye exam and was told that I could not be seen. I understand that there may be policies regarding late arrivals, and I respect the need for those policies. However, what makes this experience especially frustrating is that I was allowed to proceed with my appointment when I was late on a previous visit. If the policy has changed or is being enforced differently, I would expect that to be clearly communicated and handled professionally. Instead, the front desk staff was rude, dismissive, and showed very little understanding or courtesy. I was already disappointed about missing my appointment, but the way I was treated made the situation significantly worse. Policies can be enforced without being disrespectful to customers. I strongly encourage management to review this incident, including the inconsistent handling of late arrivals and the behavior of the front desk staff. Customer service matters, and unfortunately, my experience today was extremely disappointing. Based on this experience, I will seriously reconsider returning to this location or recommending it to others.
My family and I have been going to Bay Hill Eye Center for the past four years, and we’ve always had a great experience. The customer service is excellent, the staff is professional and friendly, and the prices are fair and reasonable. I would definitely recommend this office to anyone new to the Orlando or Sand Lake area.
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