Beloit Health System Eye Care - NorthPointe

The medical industry is the worst, most unethical industry in the world. Why is it impossible to just call this facility? Why is every call routed through a call center managing calls for a dozen different business with the same phone number? Why can't we just directly call the doctor's office that we need to talk to? I'm convinced that the industry wants as few people as possible to be helped, since they get rich regardless of how many patients they see.

I see Dr. Rosche here. He's my pain Dr. I will follow him anywhere. He cares about his patience. He wants his patience to be pain free.

This clinic feels like a scam to me. It’s listed as an Urgent Care but they bill you as if it’s an emergency room. No reason I should have two co-pays for a visit under 20 minutes. I’m glad I am out of the area so I never make that mistake again.

I spent a long time in the waiting room for lab work. 4 people that came in after me went in before me. I checked with the receptionist who fixed the problem. The lab tech (who was probably at fault) got defensive and gave a lame excuse. She should have simply apologized and everything would have been forgiven. Her lack of caring was disappointing.

After completing a GI procedure, I must give credit where credit is due. From start to finish the absolute epitome of world class service! Having a GI procedure is rarely enjoyable however this was a step out of the ordinary. From prep to intake. Admission to recovery, I have never experienced such a smooth and comfortable experience. Thank you to all of your staff!