The people here are super good. They are kind and nice, and they are professional and helpful. I have to get computer glasses for work, although I never have prescription glasses before. I called around to learn about pricing and the process for the optical glasses, with my doctor’s prescription, they answered my questions over phone so clearly, and they helped me throughout the process when I walked in. They even explained to me what to expect if I have the vision insurance. The price for lens was definitely reasonable compared to what I heard from a few other stores, and the store people are so warm and welcoming. It took about a week only to get my frames back, and they helped me adjust the frame legs to make sure I feel very comfortable wearing the glasses. Will definitely come back if I need new glasses.
Big City Optical On Grand
About
Big City Optical On Grand serves patients in Chicago and the surrounding part of Illinois from its office at 38 E Grand Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP, EyeMed, Aetna Vision and Cigna Vision (9 plans in total). 16 doctors are listed here, including Rasa Tamulavichus, OD, Alison Ou, OD and Alla Malishkevich, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (312) 794-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
38 E Grand Ave
Chicago, IL 60611
Get Directions - Phone
- (312) 794-2020
- Languages spoken
- English, Spanish, Mandarin, Greek, Lithuanian, Malayalam, Russian, Urdu
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 236
Arianna was really kind and friendly! I was so glad that I got her wonderful service here. She fixed my glasses perfectly just within 3 minutes that I couldn’t make it even though I had spent more than 30 minutes. Also, she treated me so warmly. Please find her if you need any kind assistance or want to get awesome glasses.
Love being a patient here. The team is so friendly and helpful. They help me pick frames based on the shape and size of my head and I love their suggestions. And they do have a great collection of styles. Behind the scenes, the doctor takes the time to talk through everything with me and make sure everything was perfect regarding my vision. I would recommend for anyone seeking high-quality eye care.
Great service. I appreciated being able to get in quickly and get a very irritated eye looked at. The team listened to my concerns and explained what was happening with my eye and got relief quickly. Thank you!
dante and margarite are frickin awesome and it is with full confidence that i say that i think they would save my life in a heartbeat if it ever came down to it. i was walking by when a lens from my glasses fell off. and it was then, that these two heroes appeared as though a divine light and saved me from unspeakable horrors (astigmatism) and helped me repair my glasses. all of this performed with a smile and altruistic cheer. thank you dante. thank you margarite. may the lord return to you these blessings in multitudes 🙏✨
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