After I managed to break my titanium frame, they fixed it quickly and for no charge. I appreciate that, as I need those glasses. Good people.
About
Eye Appeal Optical serves patients in Chicago and the surrounding part of Illinois from its office at 111 N Wabash Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Spectera and Aetna Vision (9 plans in total). Doctors at this practice include Charles Bertoia, OD and Brian Ortiz, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (312)782-7833 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
111 N Wabash Ave
Ste 1111
Chicago, IL 60602
Get Directions - Phone
- (312)782-7833
- Languages spoken
- English, Spanish, French
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 35
Dr. Ortiz is the best!!! I didn’t have an appointment, but had an eye emergency and he was very accommodating and made time to see me. He is so kind, thorough with his exam, and did an amazing job educating me and explaining things with a visual eye model to help it all make sense. He answered all of my questions and took the time to do a bunch of different type of exams. They have really cool technology that I’ve never seen before at other eye doctors. Highly recommend this office!
Fabulous service and experience. Was in from out of town and in a jam with issues with my glasses. Tony was super helpful, very practical, and friendly too repairing them. Thanks a bunch to him and Eye Appeal!
Outdated booking practices. I successfully booked an appointment online but got a message to call them to keep the appointment so I did. They told me they didn’t actually have any appointments that day but it “lets you book something”. I cancelled. 1 star for wasting my time - allowing online booking for appointments that don’t even exist.
Shoutout to Dr. Ortiz and the team at Eye Appeal in Chicago! Lost my glasses while visiting, and they went above and beyond to help me. Dr. Ortiz even made calls to find a lab that could make my specs in a day. Super helpful and kind—salamat! 🙌
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.