Blue Ridge Optical

Great, friendly knowledgeable staff! My first time here, they were able to work with me to find the right day and time for my appointment. Very straightforward process from check in to check out. Optical shop staff was also extremely helpful! Would recommend this eye doctor to anyone. I had a much better experience than with my previous provider in the area!

I went to Blue Ridge Optical based on the recommendation of a co-worker, and was immediately pleased with the location, available hours, and the merchandise selection. The knowledge and professionalism shown by George Keene was exactly what I was looking for in my search for a new optical company. He answered all of my questions and went into great detail about the no line-bifocals, frame types and materials ensuring I was provided all of the information I needed to make an informed decision. I ended up purchasing two pairs of glasses...(1) normal everyday no line bifocal, which transitioned to sun glasses when going in and outdoors often during the course of a day, and (2) prescription single vision sunglasses for when I am outdoors more than inside...on vacation, or beach trips or anytime I don't want to have to keep changing from one pair to the other. Not only have I found Blue Ridge Optical to give my business to, but I will be heartily recommending them to friends and family.

I went to pick up my glasses for the 2nd time, since they can't get my prescription right, and my glasses still are not right, the man that waited on me was very rude to me and couldn't care less if I got my glasses or not, my case was left when they were trying to fix my glasses and they lost my case and when I asked about it I got a rude response from him, then he reached in the basket and pulled out a very ugly case and handed it to me. The other staff members I worked with there were amazing, maybe he was having a bad day just remember you are working with customers. I am now stuck with a pair of glasses that are not right and I don't want to go back..

I have been to this location and others. Never had a an issue. Unfortunately recently Dr. Kevin T. Coolbaugh, O.D., Optometrist, wrote me multiple prescriptions. This was due to my optical place realizing it was a duplicate prescriptions multiple times. Which I communicated. I was informed by office manager I was making up things as she spoke to National Optical and flipped their words. Long story short I was informed I was difficult and dismissed. Never corrected my prescription nor told me what I had done. Here is proof not signed by General Manager. Wasted my insurance and tossed me. Be mindful. Too date no call nor told of client policy I violated. Sent many referrals there.

We were helped by Gregory here for my husbands glasses and he was AMAZING. He was very helpful, has a great sense of humor and made the experience enjoyable for us both. He also was able to help with my husband's current pair of glasses to make them more tolerable until his new ones arrive. Will definitely be back. Thank you so much, Greg!!