I called to schedule an appointment for my son, I was told they accept my insurance. They told me I had to pay out of pocket and mail a detailed receipt to the insurance and would be reimbursed. So I paid $70.00 and got my detailed receipt and called the insurance when I got home to see where I was supposed to mail the receipt to. I was told by my insurance (chip, geisinger) that they don't reimburse and I shouldn't have paid out of pocket. Chang Eye Group is listed as a provider. I've been going back and forth with the insurance and they told me Chang Eye Group is claiming they haven't been getting paid by the insurance. The reason for this is pure laziness and a little extra paperwork. They aren't using the correct code for claims. I am still waiting for my $70.00 back which will have to be given from Chang Eye Group. This all could have been avoided if they just stopped saying they accepted my insurance. This insurance does not reimburse, I would have called another optometrist to schedule an appointment. So if you have Chip/Geisinger insurance, do not go here. We pay $268.00 a month for insurance and should have never had to pay $70.00 out of pocket.
