The office does look super outdated, it will be a complete game changer if they renovate the office. Dr. Neu is very nice and professional. Staffs there are friendly. Easy to make appointments and they actually have a good selection of branded glasses. Gucci, Burberry, Saint Laurent, Dior, Prada, D&G, Tom ford, Versace, Ray-ban and many more. I also went to cohen to see where offers a better deal and glasses selection, but I did not find something I like from Cohen. So I guess don’t judge the book by its cover? Haha
Charles H Neu OD
About
Charles H Neu OD serves patients in Staten Island and the surrounding part of New York from its office at 295 New Dorp Ln. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (19 plans in total). Care is provided by Charles Neu, OD. The optical carries 36 frame brands. It is open 5 days a week, including Saturdays, with evening hours on weekdays. You can walk in without an appointment. Call (718) 351-3006 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
295 New Dorp Ln
Staten Island, NY 10306-3005
Get Directions - Phone
- (718) 351-3006
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 28
My husband and I have been going to Dr. Neu for many years and have always had the best experiences. He readily answers all questions and never rushes the appointments, taking whatever time is necessary so you are informed as to your vision status, as well as whether your choice of glasses may have a feature which could cause you problems. His staff is great and are extremely helpful. I like that the office feels cosy and is not a cold, plastic, clinical environment. We always leave feeling secure in the knowledge we've been well taken care of.
This place is the most outdated backwards eyeglass place in the world it's been there since 1968 and nothing has changed the computers do nothing people use cardboard cards in an outdated filing system your glasses are never ready on time no one will call you. Upon entering the office you will be overwhelmed with the smell of raw sewage and mildew. The air inside the place is horrible and unsafe to breathe. How could an eye doctor have such an unhealthy building the EPA really should do an air test.
Dr. Neu and his staff are top tier. He takes great care and is thorough during his exams. No matter where I am in the world, he sends me a reminder and I am there. Love this place.
I called for an emergency eye issue and they told me I can go see them on the same day. The office looks old school but the staff and Dr. Neu are really nice. The 2 lovely ladies are polite and i had a minor question about my insurance coverage, they went out of their way to find information. Dr. Neu has great bedside manners and patience with the eye exam. He was detail with my condition and I did not have an issue with my follow up. At a quick glance, they have a good collection if eyeglasses which I think I will look at when I go back for contacts fitting
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