Doctor was great, but as soon as I hit the show room, I was told I would need Crizal lenses for my -2.50 prescription. I had experience as an optician myself and had never been recommended that for such a low power, nor would I have back when I did the job myself. Typically anything beyond -4.50 or -5.00.I insisted on polycarbonate and they're perfect, despite the optician telling me they recommend Crizal for anyone over -2.00 (probably because it's more expensive). I didn't appreciate being told I needed to pay for additional testing when I set up the appointment, and that the teating wouldn't be covered by insurance so I waived it. They did it anyway free of charge. After paying $120 for exam and glasses with insurance, I received a bill for $64.38 a month later. Called to resolve it and ask why (never happened to me anywhere else 20+ years) and was told they would call me back. Had to call them back later the same day and was told that the charges were for extra tests the doctor wanted and insurance didn't cover them. The person then explained that this would happen every time I come for my yearly eye exam. Felt high-pressure from the get go, frames are really pricy and the sales tactics woven into the medical aspect make it feel slimy. Good doc, morally-gray business.
