Costco Optical 1796

Great experience for my first time at this location. There are 32 total gas pumps, with diesel available, and there is more room between the pumps than at the Ogden and Bountiful locations. There was a small hiccup with the person in front of me at the register. She was having trouble figuring out how to pay through the app, so Ethan, the supervisor, came over to help. He handled it very professionally by taking her to an empty register to troubleshoot the issue while keeping the line moving. Great customer service!

Nice big new store! It was packed for the grand opening but easy to find parking and very quick checkout. They have several self checkout stations which made it fast!

Great store! The staff is friendly, and the overall experience has been excellent. Great location as well! For those upset about membership checks—that's part of how the store operates. If you're shopping there regularly, getting a membership solves that issue. As for negative comments about the food court, this is a brand-new location that's incredibly busy. The employees are doing their best. A little patience and understanding go a long way.

Beautiful and well put together store! I know all the staff and managers worked very hard in putting together and getting this new store up and ready. I also loved meeting all the friendly staff and managers and being able to tour the store before tomorrow's grand opening was a cool experience.

Nice store, good parking. Most of the staff I’ve interacted with aren’t very willing to help, and seem to be under-trained. We needed help with a membership problem, and rather than helping with the issue, the guy just tried to upsell an executive membership to us and completely disregarded our issue. Pretty frustrating experience.