Costco Vision Center does a great job. It may take a bit to schedule an appointment but if you request to be put on a wait list and be moved up, Barbie will be sure to call you. Prompt, fast service with the standard eye equipment to identify what is going on. Dr. Vatianou is experienced and knows his stuff. Once you get your exam, if glasses are needed, Costco had a huge selection to choice from as you can see from the photos. Mary is in charge of this dept and her team provides outstanding customer service.
Costco Optical
About
Located at 221 S Randall Rd in St Charles, IL, Costco Optical is an optical shop serving the St Charles area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Davis Vision, Superior Vision and Spectera are among the 3 vision plans accepted. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (630) 549-2033 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
221 S Randall Rd
St Charles, IL 60174-1524
Get Directions - Phone
- (630) 549-2033
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 8:30 PM |
| Tuesday | 10:00 AM – 8:30 PM |
| Wednesday | 10:00 AM – 8:30 PM |
| Thursday | 10:00 AM – 8:30 PM |
| Friday | 10:00 AM – 8:30 PM |
| Saturday | 9:30 AM – 6:00 PM |
| Sunday | 10:00 AM – 6:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 11
Do NOT go to Sayed Optical in Costco!!! I was very disappointed with my experience during this eye exam. The appointment felt rushed, communication was poor, and the overall behavior of the staff came across as unprofessional. The worst part was when I checked out and paid my 35.00 copay they charged my card $3900.00!!!! She gave me a receipt showing the APPROVED charge I asked where my credit was and was told it’s credited to call my bank to check!!! It wasn’t until I went and got help from Dan the assistant Costco GM did they then give me a credit receipt. Thank you Dan for up your help with a VERY stressful experience and getting it resolved for me.
Leaving this review here since there is no separate site for Sayed Vision. All I can say is please stay away from this Independent eye exam center, as they gave completely wrong prescription for my daughter. After confirming multiple times regarding missing astigmatism, I finally decided to order contacts only to find out they were indeed wrong. They won't do anything about it even after acknowledging that they screwed up completely.
The optician was so thorough and personable. And the woman who helped me find my frames made great suggestions. The frame options are cute, and I got a bargain on them. I ordered a pair of prescription sunglasses and glasses—combined, they were less expensive than I would have paid for one pair of glasses anywhere else.
Dr. Angelo is a fantastic optometrist with the skills and ability to provide services for yourself and your entire family. I know this and have stuck with him for over a decade. However his staff can be incredibly unprofessional and make mistakes when scheduling your appointment. If you speak with Darlene insist your appointment date is read back to you and confirmed several times before leaving or hanging up the phone.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.