5⭐️⭐️⭐️⭐️⭐️ I had a major inflammation on both eyes, and got accepted right away. Issue was gone with eye drops. Doctor took almost an hr with me, very patient and got me answers, explained all in all the details. Prescribed glasses that I’ve never owned before, and told me where to get them in one day. I was running my shopping at Costco a week later and stopped by to make my 2 week f/u. He took me in without an appt, AND DID NOT CHARGE ME A PENNY. I’m extremely thankful. He is very polite and knowledgeable doc. I’ve been seen with him for the past 5 yrs, and never had any issues.
Costco Optical
About
Costco Optical serves patients in Matthews and the surrounding part of North Carolina from its office at 2125 Matthews Township Pkwy. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes Davis Vision, Superior Vision, Spectera and Cigna Vision (4 plans in total). Care is provided by Belinda Duong, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (704) 321-7446 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
2125 Matthews Township Pkwy
Matthews, NC 28105-5766
Get Directions - Phone
- (704) 321-7446
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 8:30 PM |
| Tuesday | 10:00 AM – 8:30 PM |
| Wednesday | 10:00 AM – 8:30 PM |
| Thursday | 10:00 AM – 8:30 PM |
| Friday | 10:00 AM – 8:30 PM |
| Saturday | 9:30 AM – 6:00 PM |
| Sunday | 10:00 AM – 6:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Staff
Reviews on Google 38
Great prices and service,. Jay is very knowledgeable and helpful. This is our second time buying glasses at Costco optical another great experience and great prices with very helpful staff, my glasses were a little large for the case probably because of the additional brain material anyways the young lady helping me offer to find another case I said it was not necessary but she insisted gave me an extra case that was very nice.
I had a great experience with Joseph at the optical department. He was very friendly, helpful, and patient. He took the time to answer all my questions and made sure everything was perfect with my glasses. I’m giving him five stars because no one else was as nice and always smiling like he was. Excellent customer service and such a pleasant attitude — thank you, Joseph!
Worst customer service!! You gotta wait 1 hour to get addressed…!!! So stuppid !!! Worst attitude from staff !! Definitely not a COSTCO STANDARD CUSTOMER CARE !!! I don’t recommend this place at all.
I had a really great experience. I brought my prescription from VisionWorks, but decided not to get my glasses at Costco because the team at VisionWorks were so disorganized and the prices were too high. Mr. Kite was very patient and gave very good advice. I got a pair of high index glasses with Gucci frames and surprisingly low price. There was no extra cost for those lenses which was another pleasant surprise. I was expecting them to take a few weeks for my order to be ready, but they texted me a week later. I really love my new glasses and will return for another pair that I like. I would recommend Costco Vision Center as the goto place for glasses. The wide selection of frames is impressive.
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