Costco Optical

I had a great experience from start to finish. The receptionist was really friendly and the doctor was thorough and explained everything as we went, which I really appreciated. The doctor's office was clean and well maintained. Side note: I had a great cookie sample on the way out and ended up buying a heavily discounted high quality stick vacuum I've been needing and 2 lbs of cashews. Name another optometrist where that's even an option.

Mark and Robert in the optical department went above and beyond to make sure I had a great experience. As a first-time glasses buyer, I had a lot of questions, and Mark took the time to walk me through all of my options, patiently explaining the nuances of each lens feature until I felt confident in my decision. When I returned to pick up my glasses, Robert listened carefully and made precise adjustments until the fit was perfect. Both of them were patient, knowledgeable, and genuinely caring. Highly recommend!

Great staff! We went to fit contact lenses for my 12-year-old daughter and learned that her prescription had changed. Mark at the Costco Optical counter was very informative and helpful — he prepared everything for us to pick up new glasses and get the updated prescription. We’ll definitely be going back. Thanks!

I never saw the optometrist here so I cannot speak for that. I brought my prescription to this location to buy some glasses. The staff members here are always pleasant. Everyone here is so knowledgeable and helpful. The selection of frames is great and they always have something beautiful for an unbeatable price. After one great experience my whole family switched to buying their specs from here. My mother had a pair made and two weeks later the nose pads started to hurt. Those were replaced to better softer ones in no time, no questions asked. Orders received promptly with no issues.

the optometrist did not ask any questions during my exam, had me in and out in less than 5 mins. didn’t speak to me hardly at all or explain my prescription. left out key detail in my prescription so I am unable to order glasses online now. when I called to try and get this resolved the person on the phone gave me attitude and hung up on me mid sentence.