This was my first time going to Costco for my optical needs. I was referred by a friend. I had trouble at first making my appointment but once the appointment was made my experience was very pleasant. I wanted contact lenses. Never had them before. We decided to do the far and near one in each eye option. They didn’t have my prescription so they gave me the closest they had. I was able to see far but needed readers to see up close. When my prescription was ready I was very excited! Since these first ones worked so well I couldn’t wait. I put them in and they were not so good. But the lady at the counter said it could be my eyes were tired being it was the end of the day. So I threw away my others ones and headed out. But they were awful! I was going out of town very early the next day. So I called them here at the Spartanburg location. I spoke with Kim and she was able to talk to the doctor, get the original ones I had from the Costco in Virginia, where I was at. She was so pleasant and extremely helpful! I was able to see again and didn’t miss anything at my Grandson’s graduation!!!
Costco Optical
About
Costco Optical serves patients in Spartanburg and the surrounding part of South Carolina from its office at 211 W Blackstock Rd. Come here to buy glasses or contacts — exams are not listed at this address. Insurance accepted includes Cigna Vision (1 plan in total). You can walk in without an appointment. Call (864) 515-4951 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
211 W BLACKSTOCK RD
Spartanburg, SC 29301
Get Directions - Phone
- (864) 515-4951
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 17
I went to Costco optical because my wife has had good service there in the past. I checked in with the QR code and the salesperson took my prescription to get things started. She returned my prescription and then proceeded to ignore me while she carried on a lengthy discussion with the other salesperson. I waited patiently to get started on ordering glasses with the frame I selected. Eventually I gave up and left. Fifteen minutes later I received a text thanking me for my business. As if.
Time to update the reviews on this. Have not had a 4 star or 5 star experience. Mainly because it has been impossible to get in touch with anyone to schedule an eye exam. I love Costco, but the independent eye doctor is letting them down. No way to make an appointment if the person isnt on site. Posted hours are 10 - 7. Walked in at 6 pm and the doctor had already left for the day. Will not be back, I dont care how good their price for the glasses, if you can't get an exam whats the point?
The staff are quite busy but as soon as they have time to assist, they are knowledgeable and helpful. The only reason I dropped one star is that they are not in network for Blue Cross Blue Shield so not such great value for money as Costco usually is
Costco Vision Center in Spartanburg is 2nd to None! Melinda treated me and my wife like royalty throughout the entire process and everything went smooth. Thank you for your professionalism and service!🙂
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.