Crestview Optical (Eye Physicians and Surgeons, PLLC)

From my initial appointment through surgery and follow-up care, my experience with the eye physicians and staff was excellent. The doctors were professional, knowledgeable, and took the time to thoroughly explain my condition, treatment options, and what to expect during recovery. The surgical process was handled with great care and efficiency, which helped ease my anxiety and gave me confidence that I was in good hands. The entire staff was courteous, attentive, and compassionate throughout every visit. My follow-up appointments were just as positive. The physicians carefully monitored my healing, answered all of my questions, and made sure I felt comfortable every step of the way. I truly appreciate the outstanding level of care and would highly recommend this practice to anyone needing eye care or surgery.

Crestview Optical Dept My husband and I purchased glasses from Crestview Optical in Jacksonville, AR in 2024. Glasses come with a year guarantee. Within 6 months both our lenses were cracking around the edge. We took them back and Crestview Optical ordered us new lenses without cost. My husband has had his replaced twice within the year. While on vacation in July, I noticed my lenses were cracking around the edge again. I started calling the end of August but did not reach a person until September 8th. When the lady checked, she said she was sorry but my warranty went out on Friday, September 5th. I told her I had been calling and she said, “well, if you had called Friday, they would be covered”. I had called Friday but they do not have an answering machine. She then preceded to tell me she would replace them with a 10% discount totaling $409 just for the lenses. I do not normally write reviews but I feel this is not right. Please note the doctors are great but beware of Crestview Optical. A person on social security doesn’t have vision insurance and an extra $409 laying around.

I was seen here when it was time for my annual eye exam and really had a great experience! My Dr was friendly and made me feel comfortable and when it came time to pick out new frames, the girls seemed to have as much fun as I did grabbing and trying on different frames, as well as giving honest opinions. They didn't seem to be trying to sell me expensive frames. They wanted me to have cute ones. I left very pleased! I've attached a picture of the new "specs." I think the ladies did a great job finding the perfect pair. :)

Had a not so great experience with lack of questions of their side about my eyes and getting back into contacts. I had no idea of a co pay until I finally got someone on the phone a month later maybe 3 weeks. I was under the impression I paid for a fitting fee and not a co pay and fitting fee. I will never go back and would not recommend to others. Lack of communication on their side to people who need help with their eyes and slightly shady on the money part.

Jennifer! I love my new Flips--lots of looks in one frame! And who doesn't love a good piece of transformer gear?!