CustomEyes on the Southport " Three Lovely intuitive super friendly complimenting team. So eager to help surpasses the majority of businesses today. Ashlie Erin & Ashely Very highly talented crew. Thank you exceeding above my expectations. Very solid and recommend family oriented leader!
About
Custom Eyes Southport serves patients in Chicago and the surrounding part of Illinois from its office at 3539 N Southport Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Superior Vision and Aetna Vision (11 plans in total). 14 doctors are listed here, including Kenneth Hefley, OD, Genna Higbee, OD and Michael Sculley, OD. The optical carries 36 frame brands. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (773) 871-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3539 N Southport Ave
Chicago, IL 60657-6447
Get Directions - Phone
- (773) 871-2020
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 11:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 11:00 AM – 7:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 5:00 PM |
| Sunday | 12:00 PM – 4:00 PM |
Currently open — closes at 7:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 64
I had my eyes checked by Dr. Kevin after work on a Friday two weeks ago.Ashley Checked me in quickly and greeted me with a smile. In less than five minutes I was in front of the doctor and they performed all the exams and tests expeditiously. When it was time to get glasses I was helped by Joseph. He definitely took the attention and care was finding the best frames for my face shape which I’ve always struggled with in the past. He went the extra mile by tracking down a pair frames that were at a different location and made sure that I would have the perfect class is going into the fall season. The staff and the doctor at this location are fantastic and I would recommend them highly to anyone!
I have seen Dr. Pfeiffer at Custom Eyes on Southport for several years, he is professional and very thorough especially with my high prescription. The staff there had assisted in getting my contacts covered under medical necessity until last year when for some reason it was a challenge and took at least a month. This year I made an appointment and was called 30 minutes beforehand being advised that though they take my insurance they will no longer submit for my contacts for medical necessity. I went to a Vision Works, had an appointment and received my contacts covered by medical necessity with in a week. I am disappointed that I am no longer able to see Dr. Pfeiffer and go to Custom Eyes.
Dr Pfeiffer is professional up-to-date on current trends and very responsive. I had an eye accident which involved a chemical burn during the workday this week. They got me in immediately, and he assessed and treated me and got a prescription in all within the hour. He saw me in the days that followed and reassess the eyes Daily to assure me that the Vision was returning to normal. I was in a complete panic when I saw him the first time and he was kind and calming. Highly recommend this doctor highly recommend the entire staff and front desk as they are professional, welcoming, and kind.
Had a very positive experience at Custom Eyes yesterday. Warm and friendly yet even more important to me was the skill level of the person who assisted me named Speed. Speed had taken special training with the Lindberg brand so he was able to adjust the frames when many others who had attempted to do so previously missed the mark. I’m grateful. Properly adjusted glasses are essential to me so it was a big deal.
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