When you walk into Dr. Salgados office you're greeted with glowing smiles and warm hellos. Immediately put at ease in the waiting room, you feel as though you're part of a very happy family rather than a typical work environment. Then while in the exam room you're met with Dr. Salgados impressive knowledge and passion for her field. She passed on a wealth of useful information and tips about everything from contact storage to my slowly aging eyeballs. She gave me the space to ask any questions and I felt confident in her very thoughtful and complete answers. Her friendly and energetic approach is so refreshing and different than anything I've been used to in the past. The entire staff at the office is always so helpful and genuine in making sure you have the best experience possible. Recently I had a small mishap in the delivery of my contacts to my house. Jose contacted me and was able to fix the problem so seamlessy and professionally despite the fact it was all related to the delivery company. I'm forever grateful to you guys! I've found my people in the "eye" world and will continue my patronage there for years to come( if they will continue to have me). Thank you!
About
Dana Salgado OD serves patients in Albany and the surrounding part of New York from its office at 1692 Central Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (17 plans in total). Care is provided by Dana Salgado, OD. The optical carries 36 frame brands. It is open 3 days a week. You can walk in without an appointment. Call (518) 869-2560 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1692 Central Ave
Albany, NY 12205-4045
Get Directions - Phone
- (518) 869-2560
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 4:00 PM |
| Tuesday | 8:00 AM – 4:00 PM |
| Thursday | 8:00 AM – 4:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 38
I went to Dr. Salgado's office for two new pairs of glasses and it took literally four weeks to get both pairs. (From my initial appointment to actually getting both pairs of glasses - correctly) Jose (an Optometrist) worked with me to get two pairs of glasses (Progressive lenses and computer glasses). I was told both pairs would be ready in two weeks. When I called to check on the status of them - Jose stated the progressives were ready, but the computer glasses had to be sent back to the labs because the lenses were wrong. I got my progressives and they seemed fine - until a few days later - when I realized the transition lenses weren't there. (Despite Jose saying they were all set) The corrected lenses were re-ordered and came a week later. I had to take more time off from work so Jose could put them into my glasses. Another 1 1/2 weeks and several phone calls with Jose and my computer glasses finally came.. (Jose kept telling me that he was waiting for the lab) Definitely not coming back here again..
After stopping by this office, the staff were so utterly rude, I cancelled my eye exam based on the encounter. Additionally, I found out during my brief interaction that the exam is one appointment and looking at frames is a separate appointment which is ridiculous and not disclosed when I scheduled the exam although I was clear I needed frames. They were completely unfamiliar with how my insurance works and advised I could take the script and get my glasses somewhere else which is incorrect! If I did that, my insurance would not pay for the frames. Glad I stopped by to save myself an even worse experience!
Dr. Salgado is great. She was able to get me in for a quick appointment. She was thorough and took her time getting my prescription done right. José was super helpful as well. He took his time explaining the best path for me to go forward as I grow older and my vision gets worse. Very happy with my experience with Doctor Salgado, José and with the practice.
Dana and her team are rockstars! I am so glad I made the switch. As soon as you walk in the door you are treated like family. Every member of their staff are helpful and kind. Dana cares about her patients and it truly shows. I would recommend this business without hesitation to anyone looking for eye care.
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